Junior IT Support Specialist

Job overview

The Junior IT Support Specialist works fully in-office at WebFX’s riverside campus in Harrisburg, PA. Compensation is $47,000–$50,000 per year, potentially higher based on work experience. WebFX is a digital marketing agency focused on providing digital marketing solutions to mid-size businesses. The role supports WebFX employees by resolving workplace technology issues, setting up accounts and workstations, and improving technical processes. It helps keep internal systems usable and equips team members to do their work effectively.

What you'll do

• Respond to internal support tickets
• troubleshoot computer systems, software, hardware, LAN, and Wi-Fi
• guide employees through problem-solving
• run diagnostics
• install and configure Windows and Mac workstations
• create company accounts
• research technology solutions
• document processes in clear language.

What we're looking for

Skills & competencies

junior it support specialist

webfx

harrisburg pa

$47k–$50k/year

entry-level

it support

help desk

support tickets

windows

mac

lan

wi-fi

workstation setup

career development

Work arrangement

• Weekend coverage required

Benefits & perks

• On-the-job training and career development
• health, vision, dental, and supplemental insurance
• 401(k) matching
• paid time off and holidays
• tuition reimbursement
• company-provided technology and equipment
• wellness program and on-site gym.

Why this role

Entry-level role with training, ongoing development, and a stated promotional path; related experience is not required.

About the employer

WebFX is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.