Service Advisor – Hacienda Ford of Alice

Job overview

The Service Advisor role is onsite in Alice, TX, and compensation is not specified. The position supports Hacienda Ford’s service department by coordinating customer needs with service technicians. The advisor guides customers through vehicle service from appointment scheduling to repair updates and completion. The role contributes to a positive service experience by communicating estimates and progress, coordinating with technicians and parts associates, and maintaining customer satisfaction.

What you'll do

• Greet customers and schedule service appointments
• discuss maintenance, cost, and time estimates
• conduct vehicle walk-arounds
• complete required documentation
• coordinate with technicians, team leaders, and parts associates
• update customers on repair progress
• support customer satisfaction and brand loyalty.

What we're looking for

Skills & competencies

service advisor

automotive service

customer relations

appointment scheduling

repair coordination

service estimates

vehicle walk-around

alice tx

hacienda ford

saturday hours

medical insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid medical, dental, and vision insurance
• 401(k) with company match
• employer-paid $50,000 life insurance
• paid vacation, sick leave, and six paid holidays
• employee discounts on vehicles, parts, and services.

Why this role

The service department is open Monday–Friday, 7 a.m.–6 p.m., and Saturday, 7 a.m.–4 p.m. Benefits include employer-paid insurance and paid leave.

About the employer

Hacienda Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.