Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Montrose, CO. Compensation is not specified. Bruin Waste Management provides community-focused waste management services and relies on customer relationships to support its local service. The representative handles customer account, billing, and service inquiries while maintaining accurate records and coordinating information across office and operations functions.

What you'll do

• Assist customers in person, by email, and by phone
• maintain confidential and accurate customer records
• post payments and process deposits
• assist with billing cycles
• prepare dispatch tickets and delinquent notices
• communicate route, pricing, and schedule updates
• maintain office files and pricing sheets
• coordinate system pricing accuracy with IT
• process payments and run service reports
• perform receptionist, telephone operator, and dispatcher duties as needed.

What we're looking for

Skills & competencies

customer service representative

waste management

customer accounts

billing

payment processing

dispatch tickets

office administration

montrose co

bruin waste management

spanish a plus

colorado driver's license

Work arrangement

• Weekend coverage required

Why this role

Spanish is a plus. The role requires a high school diploma or equivalent and a valid Colorado driver’s license.

About the employer

Bruin Waste Management, LLC is hiring for this role. Industry: Solid Waste Collection. Sector: 56.