Healthcare Customer Service Representative

Job overview

The Healthcare Customer Service Representative role may be performed remotely or from RevCycle’s Marshfield, WI office; the listing location is Tampa, FL. Compensation is not specified. RevCycle says it has more than 30 years in business and focuses on employee development. The representative handles patient billing and insurance inquiries, explains payment options, and helps resolve account balances. Accurate documentation, policy compliance, and effective communication support payment resolution and consistent customer service.

What you'll do

• Handle inbound and outbound calls and written inquiries
• resolve billing and insurance questions and account balances
• review financial information and explain payment options or assistance programs under client guidelines
• document accounts in internal and client systems
• follow scripts, policies, procedures, and applicable laws
• protect sensitive personal and health information.

What we're looking for

Skills & competencies

healthcare customer service representative

remote or office

revcycle careers

patient billing

health insurance

inbound calls

outbound calls

payment resolution

medical billing

account documentation

phi confidentiality

august training class

Work arrangement

• Weekend coverage required

Why this role

The posting offers remote work or work from the Marshfield, WI office and mentions opportunities to start in an August training class. High school diploma or equivalent is required.

About the employer

RevCycle Careers is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.