Account Associate – State Farm Agent Team Member

Job overview

Account Associate – State Farm Agent Team Member is an onsite role in Madison, WI. The stated salary range is $45,000–$65,000 per year. The role supports Julie Bass’s State Farm agency by building customer relationships and connecting customer needs with agency departments. The associate manages accounts, assists with policy changes and inquiries, processes claims, and coordinates with underwriters. These activities support daily agency operations and help customers access relevant insurance products and services.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

madison wi

state farm agent

insurance accounts

policy changes

customer service

claims processing

underwriting coordination

customer relations

$45k–$65k/year

401(k)

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance-based bonus
• competitive salary
• flexible schedule
• health insurance
• paid time off
• training and development
• opportunity for advancement.

Why this role

Performance-based bonus, flexible schedule, training and development, and advancement opportunity.

About the employer

Julie Bass - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.