Guest Services Representative — Columbus Airport Marriott

Job overview

The Guest Services Representative role is onsite in Columbus, OH; compensation is described as competitive and commensurate with experience, with no numeric amount specified. The role supports the hotel’s Rooms department and guest experience. The representative helps guests through arrival, departure, reservations, and service inquiries. By providing accurate, courteous assistance and maintaining front-desk operations, the role supports a smooth and memorable hotel stay.

What you'll do

• Greet and check in guests
• provide information about hotel services and amenities
• process check-outs, billing, and payments
• answer calls and respond to inquiries
• make, modify, and cancel reservations
• provide concierge recommendations
• maintain an organized front desk
• assist with luggage and other guest services as required.

What we're looking for

Skills & competencies

guest services

hotel front desk

guest check-in

reservations

customer service

columbus oh

dreamscape hospitality

full-time

flexible hours

evenings

weekends

holiday availability

Work arrangement

• Weekend coverage required

About the employer

Dreamscape Hosptality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.