Pharmacy Help Desk Associate — Part-Time

Job overview

The Pharmacy Help Desk Associate — Part-Time role is onsite in Phoenix, AZ, with compensation not specified. The position supports Regalo Health LLC’s pharmacy operations team and assists pharmacy staff, patients, and provider offices. The associate handles prescription-related questions and status checks, updates patient or prescription information, and routes issues through phone and ticketing systems. Accurate, professional support helps resolve inquiries efficiently while maintaining company and regulatory standards.

What you'll do

• Support pharmacy staff, patients, and provider offices by phone and through internal ticketing systems
• assist with prescription inquiries, status checks, and troubleshooting
• enter and update patient or prescription information
• communicate with internal teams to resolve issues
• follow established protocols and compliance standards
• perform general administrative tasks as assigned.

What we're looking for

Skills & competencies

pharmacy help desk associate

part-time

phoenix az

regalo health

pharmacy operations

prescription support

patient support

provider office support

phone support

ticketing systems

data entry

weekdays

12 pm–4 pm

Work arrangement

• Weekend coverage required

Why this role

The role is onsite every weekday from 12 p.m. to 4 p.m. English and Spanish communication skills are sought; previous pharmacy, medical office, call center, or customer service experience is preferred.

About the employer

Regalo Health LLC is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.