Call Center Associate
Compensation
$50k – $70k /yr
Employment type
Full-time
Work setting
On-site
Location
Cambridge, MA
Schedule
Day shift
Posted
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Job overview
The Call Center Associate role is an onsite position based in Cambridge, MA, offering an annual salary range of $50,000 to $70,000. This role supports the customer service department at Renewal by Andersen | Esler Companies, a leader in the window-replacement industry. The primary purpose of this role is to serve as the first point of contact for homeowners, managing inquiries and scheduling appointments for sales consultants. The associate contributes to team goals by delivering exceptional service, identifying unique customer needs, and effectively managing high-volume communication.
What we're looking for
- Skills & competencies
- full-timeday shiftcambridge macustomer serviceinside salesno cold callingmetrics-drivenonsiterenewal by andersen$50k-$70k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401k with 50% match, Tuition Reimbursement, Paid Time Off, Paid Volunteer Time
About the employer
Renewal by Andersen | Esler Companies is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: e9cdb7e3-bd74-42fe-bb86-9dcf2674fe45