SIP Analyst
Employment type
Full-time
Work setting
On-site
Location
Milwaukee, WI
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The SIP Analyst is a hybrid role based in Milwaukee, WI, working on a contract basis for COOLSOFT. This position supports Milwaukee County's telecommunications infrastructure. This role exists to translate current Avaya system configurations into the administration and installation of the county's enterprise transition to Microsoft Teams Voice. The analyst ensures stable system performance and manages the deployment of contact center technologies.
What you'll do
- Analyze current Avaya system configurations.
- Administer and configure Microsoft Teams Voice.
- Manage SIP services and call routing.
- Support IVR and contact center technologies.
- Lead voice modernization and migration projects.
What we're looking for
- Skills & competencies
- full-timeday shiftmilwaukee wicoolsoftsipavayamicrosoft teamstelecommigrationcontracthybridno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Contract position
- compensation DOE.
Why this role
5-month contract position; requires Wisconsin residency.
About the employer
COOLSOFT is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: e9bace2b-e7cb-443e-9ea5-17c23e787193