Case Manager Assistant

Job overview

The Case Manager Assistant role is in-office in Burbank, CA. The stated pay range is $20–$25 per hour. The position supports personal injury pre-litigation case work by assisting with claims, records, appointments, and case files. The assistant helps case managers and demand writers keep claims moving by coordinating with insurers and providers, obtaining documentation, arranging client appointments and rides, and preparing files. The posting requires Spanish bilingual ability and emphasizes organization, attention to detail, and customer service.

What you'll do

• Open claims with insurance companies, health insurance subrogation departments, and Medi-Cal/CARE
• request police reports and medical records
• schedule doctor appointments and client rides
• verify provider balances
• and prepare files for demand writers. Type at least 60 words per minute and communicate bilingually in Spanish.

What we're looking for

Skills & competencies

case manager assistant

personal injury claims

pre-litigation

claims support

medical records

police reports

appointment scheduling

client transportation

spanish bilingual

litify

salesforce

burbank ca

$20–$25 per hour

Work arrangement

• Weekend coverage required

Why this role

Spanish bilingual ability is required; Litify or Salesforce experience is a plus.

About the employer

JBA International is hiring for this role. Industry: Offices of Lawyers. Sector: 54.