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Customer Service Representative - State Farm Agent Team Member

camaran simpson - State Farm Agent · Metropolis, IL

Compensation

$35k – $40k /yr

Employment type

Full-time

Work setting

On-site

Location

Metropolis, IL

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative - State Farm Agent Team Member role is an onsite position based in Metropolis, IL, with a salary range of $35,000 to $40,000 per year. This role supports the agency team at Camaran Simpson - State Farm Agent, which is dedicated to providing insurance solutions and exceptional customer experiences. The role exists to resolve customer inquiries, process policy changes, and anticipate the needs of community members. It contributes to the agency's growth by reinforcing positive customer relationships and providing high-quality service.

What you'll do

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

What we're looking for

Skills & competencies
full-time
day shift
metropolis il
insurance
customer service
state farm
support
bonus
paid time off
training
Work arrangement
  • Weekend coverage required

Benefits & perks

  • License Paid by Agency, Simple IRA, Bonus based on performance, Paid time off, Training & development

About the employer

camaran simpson - State Farm Agent is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.

Additional details

Industry sector
52
Industry
Direct Health and Medical Insurance Carriers
Occupation code
43-4051.00
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