Customer Service Representative – Dispatch, Delivery & Installation
Compensation
$18 – $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Bellingham, MA
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative – Dispatch, Delivery & Installation role is onsite in Bellingham, MA. Compensation is $18–$20 per hour. The position supports Apogee’s delivery and installation customer experience and field partners. The representative handles customer inquiries, identifies needs, provides accurate information, and resolves complaints with appropriate follow-up. The role documents interactions and communicates with customers and colleagues to support reliable delivery service and customer satisfaction.
What you'll do
- Manage incoming calls and customer interactions
- assess customer needs
- provide accurate information
- build customer relationships
- meet individual and team call goals
- resolve complaints and follow up
- document interactions
- follow company procedures
- communicate through reports and email.
What we're looking for
- Skills & competencies
- customer service representativedispatchdeliveryinstallationcustomer supportcall handlingcomplaint resolutionbellingham mac & g enterprisesapogeefull-time$18–$20/hourbilingual preferred
- Work arrangement
- Weekend coverage required
Why this role
Bilingual English, Spanish, or Portuguese skills are preferred but not required. Dispatch experience is preferred but not required.
About the employer
C & G Enterprises LLC is hiring for this role. Industry: Local Messengers and Local Delivery. Sector: 49.
Additional details
- Industry sector
- 49
- Industry
- Local Messengers and Local Delivery
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: e988eadb-3e30-464a-b68b-29167b217f0f