Service Manager — Commercial Service and Installation

Job overview

The Service Manager role is onsite in Overland Park, KS; compensation is not specified. The manager leads DH Pace’s commercial service and installation business for door, docking, and security products, with substantial customer interaction. The role oversees technicians and department performance, controlling labor and material costs while coordinating scheduling, dispatching, and technical troubleshooting. It also develops and supports technicians and administrative staff to help deliver quality service to customers.

What you'll do

• Manage department budget and profit-and-loss responsibilities
• control labor and material costs
• manage and assist with employee and job scheduling and dispatching
• assist with technical and mechanical troubleshooting
• communicate with customers
• develop, train, and hire technicians, administrative personnel, interns, and management trainees as needed.

What we're looking for

Skills & competencies

service manager

dh pace

overland park ks

commercial service

installation

technician management

scheduling

dispatching

customer service

building products

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• paid time off and holidays
• company-paid life and disability insurance
• 401(k) with employer match
• HSA and FSA options
• voluntary supplemental benefits
• employee discounts.

Why this role

The posting prefers a bachelor’s degree and requires at least two years of work experience, preferably with supervisory or managerial responsibilities in commercial building products and materials.

About the employer

DH Pace is hiring for this role. Industry: Other Building Equipment Contractors. Sector: 23.