Medical Office Coordinator and Facilitator — Bilingual

Job overview

The Medical Office Coordinator and Facilitator — Bilingual role is onsite in Brooklyn, NY, Monday through Friday, 9 a.m.–5 p.m. Compensation is $20–$22 per hour. POD Health integrates technology and personalized care through telehealth, remote patient monitoring, chronic care management, and community health initiatives. The coordinator prepares patients for virtual visits, supports provider schedules, and documents outreach and visit outcomes. The role helps patients connect with providers on time and supports accessible, coordinated care.

What you'll do

• Call patients at scheduled appointment times to prepare and connect them to providers
• confirm availability, technology readiness, and documentation
• coordinate real-time handoffs
• make reminders and follow-up calls
• communicate schedule changes
• monitor provider schedules and address operational issues
• document outreach and visit outcomes in designated systems
• maintain appointment notes
• follow HIPAA and confidentiality policies
• collaborate with providers and clinic staff.

What we're looking for

Skills & competencies

full-time

medical office coordinator

bilingual

brooklyn ny

pod health

telehealth

patient scheduling

virtual visit support

spanish

russian

cantonese

$20–$22/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) with company match
• paid vacation, company holidays, sick leave, and floating holidays
• professional development opportunities.

Why this role

Bilingual fluency in Spanish, Russian, or Cantonese is required; 1–2 years of telehealth experience required; high school diploma or GED required.

About the employer

POD Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.