Operations Manager

Job overview

The Operations Manager role is onsite in Nashville, TN. The stated annual pay range is $85,000–$105,000. The role supports EchoStar’s In-Home Services field operations, which manage inventory, fleet, and technician performance across facilities. The manager oversees site operations, develops managers and technicians, and addresses operational inefficiencies to meet business targets. The role contributes to customer service and delivery performance while improving workflows and supporting multi-site expansion.

What you'll do

• Oversee site operations and direct daily employee activity
• coach, train, and develop managers and service technicians
• use AI productivity tools to analyze performance data and improve scheduling and workflows
• maintain customer service and operational execution standards
• establish accountability structures and career paths toward multi-site leadership.

What we're looking for

Skills & competencies

echostar

operations manager

nashville tn

in-home services

site operations

team leadership

technician development

performance metrics

ai productivity tools

operational workflows

$85k–$105k/year

bachelor’s degree or equivalent

visa sponsorship not available

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible spending accounts, HSA, 401(k) with company match, employee stock purchase plan, career opportunities, and flexible time away plan.

Why this role

Requires a bachelor’s degree or equivalent combination of education and experience, plus at least two years in site management or operational leadership, including facility operations, staff management, coaching, team development, planning, and scheduling. Visa sponsorship is not available.

About the employer

EchoStar is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.