Business (B2B) Customer Service Support Representative
Compensation
$18 – $18 /hr
Employment type
Full-time
Work setting
On-site
Location
Knoxville, TN
Schedule
Day shift
Posted
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Job overview
The Business (B2B) Customer Service Support Representative is an onsite role based in Knoxville, TN. Compensation is $18.00 per hour, and this role supports the B2B department at Cellular Sales Verizon Authorized Retailer. This role exists to interact with business customers, acting as a liaison to resolve billing, credit, and service concerns while maintaining accurate records of business interactions.
What you'll do
- Conferring with businesses via phone and email
- keeping records of interactions
- processing service requests
- ensuring correct authorization
- conducting account analysis
- following up with businesses
- aligning businesses with B2B representatives
- using Microsoft Office and Salesforce.
What we're looking for
- Skills & competencies
- full-timeday shiftknoxville tnb2bcustomer servicesupportverizonretailsalesbusiness support$18/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401k, Health and Wellness Program, Verizon Discount, Onsite Gym
Why this role
Hybrid position with onsite gym and walking trail.
About the employer
Cellular Sales Verizon Authorized Retailer is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: e92eae20-35ee-439e-85f2-63635d95ef01