Client Service Manager - Commercial Lines

Job overview

The Client Service Manager - Commercial Lines is an onsite role based in Fenton, MI. Compensation is not specified for this position, which supports the Commercial team in providing exceptional service and tailored insurance solutions. This role exists to work closely with clients and colleagues to provide exceptional service and deliver tailored insurance solutions. The manager helps build strong relationships, solve challenges, and ensure every interaction adds value.

What you'll do

• Manage the renewal process
• identify coverage gaps and drive sales of additional services
• build and maintain relationships with clients and carrier partners
• address client risk management needs
• mentor team members
• conduct compliance audits
• maintain accurate client and policy data
• utilize technology.

What we're looking for

Skills & competencies

full-time

day shift

fenton mi

gallagher

client service

account management

commercial lines

insurance

leadership

mentorship

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision plans starting day one
• 401(k) and Roth options
• paid parental leave
• educational expense reimbursement
• digital mental health services.

Why this role

Requires Property and Casualty Insurance License; 3+ years of client service or claims management experience.

About the employer

Gallagher is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.