Client Success Associate

Job overview

The Client Success Associate role is onsite in Austin, Texas. Compensation is not specified. Arrive Logistics is a transportation and technology company focused on operational excellence and client service. The associate manages daily operations for existing and new client accounts, coordinating loads, appointments, shipment tracking, and updates. The work supports reliable freight execution and strong customer relationships while developing foundational skills in client success and logistics operations.

What you'll do

• Manage load-board data entry, load building, scheduling, tracking, and load closeout
• obtain pickup and delivery appointments
• communicate with carrier representatives and customer contacts about tracking and delays
• coordinate with business development and carrier teams on issues
• prioritize exceptions and help maximize freight profitability.

What we're looking for

Skills & competencies

client success associate

arrive logistics

austin tx

transportation

logistics

load building

shipment tracking

appointment scheduling

customer communication

carrier coordination

freight operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, disability, and supplemental coverage
• matching 401(k)
• paid holidays, vacation, and wellness days
• paid parental leave
• relocation assistance
• employee resource groups.

About the employer

Arrive Logistics is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.