Assistant Store Manager, Computer Services

Job overview

The Assistant Store Manager, Computer Services role is an onsite, full-time position in Charlotte, NC, with a salary range of $65,000–$72,000 per year. Micro Center is a computer and electronics retailer focused on technology products and customer service. The assistant manager oversees daily service-department operations and performance, supporting customer satisfaction, sales, productivity, and profitability. The role leads staffing, training, scheduling, and associate development while ensuring service policies and technical certification requirements are met.

What you'll do

• Maintain service-department operations and safety
• achieve customer satisfaction, sales, productivity, payroll, and expense goals
• manage departmental budget and operational controls
• ensure customer and computer issues are resolved promptly
• maintain associate technical certifications
• support store opening and closing, freight flow, merchandise processing, and inventory control
• recruit, train, schedule, and coach associates
• serve as manager-in-charge when other store managers are absent.

What we're looking for

Skills & competencies

assistant store manager

computer services

retail management

service department

computer repair

customer satisfaction

team leadership

charlotte nc

micro center

$65k–$72k/year

technical certifications

weekend and holiday shifts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• employee discounts
• tuition reimbursement
• paid time off
• 401(k) with company match
• vendor and company training
• career growth opportunities.

Why this role

Leads a computer service and repair department within a major technology retailer; the posting notes shifts may include mornings, nights, weekends, and holidays.

About the employer

Micro Center C Corporation is hiring for this role. Industry: Electronics and Appliance Retailers. Sector: 44.