Customer Service Advisor

Job overview

The Customer Service Advisor is an onsite role based in Tupelo, MS, with compensation not specified. This position serves as the face of Jiffy Lube, greeting customers and explaining service recommendations to ensure a positive experience. The role exists to combine customer service, light automotive work, and sales support. The Customer Service Advisor contributes to the team by performing oil changes, operating the POS system, and maintaining shop cleanliness to support the company's goal of delivering fast, friendly, and professional service.

What you'll do

• Greet customers and clearly explain service recommendations.
• Perform Jiffy Lube Signature Service Oil Changes (oil/filter replacement, tire pressure, fluid checks, inspections).
• Operate the POS system, handle transactions, and answer phones.
• Maintain shop cleanliness and assist with stocking supplies.
• Follow safety procedures and service protocols.
• Go the extra mile to deliver fast, friendly, and professional customer experiences.
• Present a clean, well-groomed, and professional appearance in accordance with Jiffy Lube uniform standards.

What we're looking for

Skills & competencies

full-time

day shift

tupelo ms

customer service

automotive

sales support

entry level

no degree required

on-site

jiffy lube

Work arrangement

• Weekend coverage required

About the employer

Inspired Performance Auto Jiffy Lube is hiring for this role. Industry: Automotive Oil Change and Lubrication Shops. Sector: 81.