Client Access Coordinator (Reception)

Job overview

The Client Access Coordinator (Reception) works onsite in Fairbanks, AK. Pay is $21–$26 per hour, depending on experience. Alaska Behavioral Health’s mission is to strengthen Alaska communities and improve clients’ lives through behavioral healthcare services. The role exists to provide a welcoming and efficient point of access to care, supporting clients and the clinical, medical, primary care, program, and administrative teams. It coordinates calls, appointments, client information, and clinic check-in and check-out needs.

What you'll do

• Handle incoming calls and route them to the appropriate department or staff member
• schedule appointments for new and existing clients across Clinical, Medical, and Primary Care services
• collect and verify contact, demographic, and insurance information
• assist with clinic check-in and check-out
• communicate and coordinate client and clinic needs with appropriate staff.

What we're looking for

Skills & competencies

client access coordinator

reception

behavioral health

appointment scheduling

client intake

insurance information

clinic operations

fairbanks ak

alaska behavioral health

$21–$26/hr

full-time

administrative team

Work arrangement

• Weekend coverage required

Benefits & perks

• Two healthcare options for employees and dependent children
• 401(k) with immediate vesting and up to 5% match, plus 3% automatic contribution
• five weeks of PTO in the first year and eight weeks after the first year
• professional growth opportunities.

Why this role

The Client Access Team supports internal and external consumers and works with diverse community members, including people with behavioral or physical limitations or disabilities. The posting lists Anchorage, Alaska in its location details, while the listing location is Fairbanks, AK.

About the employer

Alaska Behavioral Health is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.