Service Advisor

Job overview

The Service Advisor is an onsite role in Jasper, AL, with compensation not specified. This position supports the service department at North Country Chrysler Jeep Dodge Ram of Jasper by acting as the primary liaison between customers and technicians. The role exists to ensure customer satisfaction by accurately diagnosing service needs, preparing repair orders, and communicating effectively throughout the repair process. By managing the service workflow and maintaining high standards of communication, the advisor helps drive the efficiency and reputation of the dealership's service center.

What you'll do

• Greet customers
• diagnose mechanical issues
• prepare repair orders
• provide cost estimates
• communicate repair status
• schedule appointments
• handle customer complaints
• maintain service department records
• ensure quality control.

What we're looking for

Skills & competencies

full-time

onsite

jasper al

automotive

service advisor

customer service

repair orders

dealership

communication

scheduling

vehicle maintenance

technical support

problem solving

professional

Work arrangement

• Weekend coverage required

Benefits & perks

• Not specified.

Why this role

Automotive dealership environment, focus on customer satisfaction.

About the employer

North Country Chrysler Jeep Dodge Ram of Jasper is hiring for this role. Industry: New Car Dealers. Sector: 44.