Head of Service (NPE NAM)

Job overview

The Head of Service (NPE NAM) is an onsite role based in Saint Paul, MN. Compensation is not specified in the listing, and this role supports the Service Business unit at GEA. This role exists to provide leadership and management to the Service Business, including spare parts, field service, atomizer workshop, training, and service projects. The Head of Service is accountable for delivering financial targets and driving customer service excellence.

What you'll do

• Deliver financial targets (Order Intake, Sales, Gross Margin, EBITDA)
• identify organizational gaps and market opportunities
• prepare and deliver budgets and mid-term plans
• set targets for management personnel
• coordinate service business with regional leadership
• ensure a customer service-focused environment
• manage internal and external escalations.

What we're looking for

Skills & competencies

full-time

day shift

saint paul mn

head of service

leadership

management

engineering

service business

gea

strategic planning

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical/dental/vision from day one, 12 paid holidays, 136 hours PTO, 7% 401(k) match, tuition reimbursement, wellness incentive program, Employee Assistance Program.

Why this role

Leadership role in a global engineering firm with comprehensive benefits.

About the employer

GEA is hiring for this role. Industry: Engineering Services. Sector: 54.