Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Waukee, IA. Pay is $35,000–$45,000 per year. The position supports Nick Hageman’s State Farm agency, which describes its work as helping customers and prospects understand their needs and protect what matters most. The representative strengthens customer relationships by answering policy questions, assisting with policy changes, and processing claims. The role coordinates with agency colleagues and anticipates customer needs to support a positive experience and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

waukee ia

nick hageman state farm agent

insurance policies

policy changes

claims processing

customer records

$35k–$45k/year

health insurance

paid time off

performance bonus

advancement

training

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonuses, competitive salary, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

The posting lists performance bonuses, flexible scheduling, and opportunities for advancement.

About the employer

Nick Hageman - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.