Front Desk Agent and Night Auditor — Overnight

Job overview

The Front Desk Agent and Night Auditor role is onsite in Provo, UT; compensation is not specified. The position supports hotel guest service and smooth overnight property operations at BEST WESTERN PLUS PROVO. The role combines guest-facing front desk service with nightly financial and operational audit work. Accurate account reconciliation, reporting, and coordination with other hotel teams help maintain guest satisfaction and property operations overnight.

What you'll do

• Greet guests
• process check-ins, check-outs, reservations, and room assignments
• respond to guest questions and concerns
• complete nightly audit procedures and balance transactions
• reconcile guest accounts and payments
• prepare daily reports
• monitor front desk activity and property safety
• coordinate with housekeeping and maintenance
• handle calls and maintain an organized front desk.

What we're looking for

Skills & competencies

front desk agent

night auditor

hotel guest services

overnight operations

check-in and check-out

nightly audit

account reconciliation

provo ut

best western plus provo

property management systems

guest service

Work arrangement

• Weekend coverage required

Benefits & perks

• Supportive and collaborative work environment
• hospitality operations experience
• training and development.

Why this role

Overnight role; flexibility to work nights, weekends, and holidays as needed. Previous hospitality or customer-service experience is preferred.

About the employer

BEST WESTERN PLUS PROVO is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.