Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Washington, MO. Compensation is not specified; the posting describes a competitive base and commission-based salary. The advisor supports the service team at Chris Auffenberg Ford. This role serves as the liaison between customers and technicians, guiding customers through the repair process and helping ensure vehicles are serviced and ready for delivery. It supports customer satisfaction and loyalty through clear communication, appointment coordination, and follow-up.

What you'll do

• Develop customer relationships
• answer repair inquiries and complaints
• schedule service appointments
• document customer requests and interactions
• enter vehicle information
• communicate with technicians
• quality-check vehicles before delivery
• sell additional services when appropriate
• monitor inventory
• assist with technician supervision
• participate in training.

What we're looking for

Skills & competencies

automotive service advisor

washington mo

chris auffenberg ford

customer service

service appointments

automotive repair

customer relations

technician coordination

vehicle quality checks

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting mentions an excellent benefit package but does not specify its components.

Why this role

Competitive base and commission-based salary; benefit package described as excellent.

About the employer

Chris Auffenberg Ford (Washington MO) is hiring for this role. Industry: General Automotive Repair. Sector: 81.