Assistant Manager — Pet Care and Dog Daycare

Job overview

The Assistant Manager works onsite in Charlotte, NC. Compensation is not specified. Social Pet Hotel and Daycare provides daycare, lodging, grooming, and training services for pets. The role supports the Facility Manager by overseeing daily operations, staff performance, customer service, and operational efficiency, helping maintain a safe and welcoming environment for pets, customers, and employees.

What you'll do

• Delegate daily work and support staffing
• train, coach, and provide feedback to associates
• handle escalated customer issues
• oversee daily operations, schedules, cleanliness, and safety
• assist with sales targets, budgets, expenses, cash handling, and records
• complete reports
• support hiring, staff development, and administrative tasks. The posting says weekend, evening, and holiday work may be needed.

What we're looking for

Skills & competencies

assistant manager

charlotte nc

social pet hotel and daycare

pet care

dog daycare

staff leadership

customer service

facility operations

pet safety

scheduling

cash handling

grooming and lodging

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• dental and health insurance
• employee assistance program
• employee discount
• flexible spending and health savings accounts
• life and vision insurance
• paid time off and training
• professional development assistance
• tuition reimbursement
• bonus opportunities.

About the employer

Social Pet Hotel and Daycare is hiring for this role. Industry: Pet Care (except Veterinary) Services. Sector: 81.