Switchboard Operator

Job overview

The Switchboard Operator is an onsite role based in Hampton, VA. Compensation is not specified. This position supports the Hampton VA Medical Center, serving as the primary communication link for patients, visitors, and clinical staff. This role exists to ensure timely and accurate communication within a fast-paced healthcare environment. The operator manages incoming calls, initiates emergency procedures, and maintains operational logs to support hospital safety and service delivery.

What you'll do

• Answer incoming calls
• transfer calls to appropriate departments
• provide information on hospital services
• operate paging systems
• initiate emergency communication procedures
• maintain on-call schedules
• document operational logs.

What we're looking for

Skills & competencies

full-time

day shift

hampton va

switchboard operator

healthcare

customer service

hipaa

emergency response

medical center

onsite

Work arrangement

• Weekend coverage required

Why this role

Requires High School Diploma/GED and 1 year of customer service or switchboard experience; must pass background investigation.

About the employer

116508 Innovation At Work is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.