Customer Service Representative - State Farm Agent Team Member

Job overview

The Customer Service Representative - State Farm Agent Team Member role is onsite in Girard, KS, with pay of $14–$17 per hour. The position supports Brian Tatum - State Farm Agent in delivering customer experiences that reinforce the agency’s growth. The role exists to help customers understand and manage their insurance policies while supporting the agency team. It handles inquiries, policy updates, claims follow-up, and accurate records so community members receive responsive service.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance customer service

policy information

policy updates

claims processing

customer follow-up

recordkeeping

girard ks

state farm agent

full-time

$14–$17/hr

bonus

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

The posting lists performance-based bonuses, flexible scheduling, paid time off, training and development, and advancement opportunities.

About the employer

Brian Tatum - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.