Concierge – Luxury Residential, Downtown Austin

Job overview

The Concierge role is onsite at a luxury residential community in downtown Austin, TX. Compensation is not specified. Worth Ross Management Company manages luxury multifamily and homeowners association communities, with an emphasis on service and welcoming resident experiences. The concierge serves as a trusted point of contact for residents, guests, and vendors, managing access and coordinating daily requests while protecting resident privacy. Timely follow-up and issue resolution help maintain a professional, welcoming community environment.

What you'll do

• Welcome residents, guests, and vendors
• manage building access and check-ins
• assist with resident questions and requests and coordinate authorized vendor access
• maintain confidentiality
• respond to concerns and emergencies and escalate when needed
• log activity, packages, and deliveries in BuildingLink
• contribute service-improvement ideas and follow up on resident issues.

What we're looking for

Skills & competencies

concierge

luxury residential

downtown austin tx

wrmc

resident services

building access

guest check-in

buildinglink

afternoon shift

3:30 pm–12:00 am

one weekend day

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• short- and long-term disability
• employee assistance program
• identity theft protection
• pet insurance
• retirement
• paid time off.

Why this role

Schedule is 3:30 PM–12:00 AM, five days per week, including one weekend day. High school diploma or equivalent is required; relevant hospitality, residential, concierge, or customer service experience is preferred.

About the employer

WRMC, Inc. is hiring for this role. Industry: Residential Property Managers. Sector: 53.