Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Girdwood, AK; compensation starts at $20 per hour. The position supports Alyeska Resort’s guest experience at its mountain destination, which includes a hotel, Nordic Spa, and ski area. The agent manages guest registration and checkout, responds to inquiries, and coordinates with guest services and front-office leadership. The role helps guests navigate resort and local activities while supporting smooth front-desk operations.

What you'll do

• Complete guest registration and checkout
• respond to guest inquiries with accurate information
• communicate with guest services and the Front Office Manager
• maintain familiarity with Bell Desk, Front Desk, Night Audit, Recreation, Reservations, and the hotel computer system
• and learn resort and Girdwood Valley activities and points of interest.

What we're looking for

Skills & competencies

front desk agent

guest registration

guest checkout

guest services

hotel operations

resort activities

girdwood ak

alyeska resort

$20+/hr

employee housing

mountain pass

medical dental vision

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee housing for a fee
• flexible schedules
• paid time off and holidays
• free mountain pass for employees and qualified dependents
• resort discounts
• medical, dental, and vision insurance
• 401(k).

Why this role

Employee housing is available for a fee; flexible schedules and year-round positions are noted. Benefits include paid time off and holidays, a free mountain pass for employees and qualified dependents, resort discounts, medical, dental, and vision insurance, and a 401(k).

About the employer

Alyeska Resort is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.