Call Center Representative
Employment type
Contract
Work setting
On-site
Location
Las Cruces, NM
Schedule
Day shift
Posted
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Job overview
The Call Center Representative role is an onsite position located in Las Cruces, NM. Compensation is not specified in the posting, and this role supports a team-oriented environment. This role exists to answer inbound calls and respond to customer inquiries. The representative contributes to the team by resolving complaints and providing accurate information about products and services.
What you'll do
- Answer inbound calls and respond to customer inquiries.
- Provide accurate information regarding products and services.
- Resolve customer complaints with professionalism.
- Document all customer interactions in the CRM system.
- Follow communication scripts.
What we're looking for
- Skills & competencies
- contractday shiftlas cruces nmcall centercustomer servicemci careersno on-callno degree requiredbilingualonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off, health benefits, retirement savings, and performance incentives.
Why this role
Requires fluency in English and Spanish.
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: e7114071-4565-4a0f-8220-b21efbba7e64