Celebrity Services Ambassador

Job overview

The Celebrity Services Ambassador is an onsite, full-time position based in Nashville, TN, with a pay rate of $21.50 per hour. This role is part of the Rooms & Guest Services Operations team at Marriott International, Inc., dedicated to providing exceptional service to members and guests. The role exists to manage the entire guest journey, from pre-arrival arrangements and check-in to problem resolution and departure. The ambassador acts as a primary point of contact for unique guest needs, ensuring all service standards are met while maintaining positive relationships with other departments to facilitate seamless operations.

What you'll do

• Assist with pre-arrival processes, handle check-in/check-out, manage guest requests, resolve problems, provide property information, and perform administrative duties.

What we're looking for

Skills & competencies

full-time

day shift

nashville tn

marriott

guest services

hospitality

$21.50/hr

onsite

member services

concierge

Work arrangement

• Weekend coverage required

Why this role

Requires at least 1 year of related work experience and focuses on high-touch member services.

About the employer

Marriott International, Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.