Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in San Antonio, TX. Compensation is $40,000–$60,000 per year. The role supports Natalie Reyes - State Farm Agent in delivering customer experiences that reinforce the growth of the insurance agency. The representative responds to customer inquiries, explains policy information, assists with policy changes, and processes claims with follow-up. Accurate interaction records and coordination with agency colleagues help address customer needs and support the agency’s service and growth goals.

What you'll do

• Answer customer inquiries and provide policy information
• assist customers with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy information

policy changes

claims processing

customer follow-up

customer records

san antonio tx

natalie reyes state farm agent

$40k–$60k per year

401(k)

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, health insurance, paid time off, training and development, and advancement opportunity.

Why this role

License reimbursement, 401(k), performance-based bonus, health insurance, paid time off, and training and development are listed benefits.

About the employer

Natalie Reyes - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.