Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Raleigh, NC, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Compensation is not specified; the posting describes competitive pay and benefits. The role supports a local NC Farm Bureau insurance office. The representative handles customer communications and routine office transactions, helping maintain accurate customer records and provide professional service to the public. The position supports the office’s daily operations through telephone coverage, payment processing, data entry, and other office duties.

What you'll do

• Answer telephones, record and distribute messages, take payments, file and maintain customer records, use a computer for data entry and word processing, and perform other office duties.
• The posting also notes a credit check and aptitude test.

What we're looking for

Skills & competencies

customer service representative

insurance office

customer records

telephone support

payment processing

data entry

raleigh nc

nc farm bureau

monday–friday

8 am–5 pm

computer skills

communication

multitasking

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes a competitive pay and benefits package without listing specific benefits.

About the employer

NC Farm Bureau is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.