Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Kansas City, KS. The stated pay is $15.25 per hour. The role supports guest services at Hilton Garden Inn KCK. The agent manages guest arrivals and departures, reservations, payments, and guest records while responding to requests and complaints. Clear communication with other departments helps ensure guest information and needs are addressed.

What you'll do

• Register guests and assign rooms
• confirm phone and online reservations
• respond to guest needs, requests, and complaints
• collect payment from departing guests
• maintain records of occupied rooms and guests
• communicate relevant guest information to designated departments.

What we're looking for

Skills & competencies

front desk agent

full-time

kansas city ks

hilton garden inn kck

$15.25/hr

guest services

room assignments

reservations

guest payments

evening shift

overnight shift

weekends as needed

employee discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discount.

Why this role

The posting lists eight-hour shifts, evening and overnight shifts, holidays, and weekends as needed. Previous customer service or front desk experience is requested; an employee discount is offered.

About the employer

Hilton Garden Inn KCK is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.