Overnight Tech Support Representative
Compensation
$18.5 – $18.5 /hr
Employment type
Full-time
Work setting
On-site
Location
Tucson, AZ
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Overnight Tech Support Representative is an onsite role based in Tucson, AZ. The pay is $18.50 per hour, and this role supports the customer experience team at Afni. This role exists to provide technical assistance for cable, router, and internet services. The Representative is responsible for handling inbound calls, troubleshooting technical issues, processing orders, and updating customer accounts with empathy and efficiency.
What you'll do
- Deliver customer service to inbound callers
- troubleshoot and solve customer concerns regarding cable, router, and internet services
- process orders
- update accounts and records
- multitask
- maintain attention to detail.
What we're looking for
- Skills & competencies
- full-timeday shifttucson azafnitech supportonsiteno on-callno degree requiredcustomer service$18.50/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid training program
- paid personal time off
- paid sick time
- health, vision, and dental benefits
- 401k with matching contributions
- tuition reimbursement program.
Why this role
Includes $0.50 onsite differential
About the employer
Afni is hiring for this role. Industry: Other Business Service Centers (including Copy Shops). Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Other Business Service Centers (including Copy Shops)
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: e6c5aa1c-198a-4040-ac53-8a505b0ae517