Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Berkeley Springs, WV. Compensation is $50,000 per year. Garrett Murray - State Farm Agent is a growing insurance agency that opened in 2026 and describes a collaborative, team-focused culture. The representative supports agency growth and community members by answering policy questions, assisting with policy changes, processing claims, and maintaining accurate interaction records. The role focuses on responsive customer service and coordination with other agency team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent team member

policy information

policy changes

claims processing

berkeley springs wv

$50,000/year

garrett murray state farm agent

paid time off

training and development

license reimbursement

bonus based on performance

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, flexible schedule, opportunity for advancement, paid time off, training and development, and paid holidays.

Why this role

The agency describes potential internal growth opportunities for driven and sales-minded candidates; previous customer service experience is preferred.

About the employer

Garrett Murray - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.