Medical Support Assistant (Medical Receptionist) — Remote

Job overview

The Medical Support Assistant (Medical Receptionist) role is remote for candidates residing within 50 miles of the Fort Harrison VA Medical Center in Fort Harrison, MT. The stated hourly pay is $21.02; the posting also lists a $5.09-per-hour health and wellness amount, prorated based on benefits enrollment. The position supports the VISN 19 Office of Community Care and the Montana VA Health Care System. The assistant coordinates appointments and community care between Veterans Affairs and community providers, processes consults, maintains patient and administrative records, and responds to patient inquiries. This work helps Veterans receive timely, appropriate care while supporting accurate scheduling, privacy, and service coordination.

What you'll do

• Schedule and track appointments and complete pre- and post-appointment contacts
• coordinate and authorize community care
• process consults using VA systems
• update patient demographic and insurance information
• maintain records in CPRS and VistA
• answer calls and service inquiries
• open and close clinics and update no-shows
• monitor mail, faxes, and voicemail
• complete an average minimum of 20 cases per day over a weekly period
• protect sensitive information and follow privacy requirements.

What we're looking for

Skills & competencies

medical support assistant

medical receptionist

remote

fort harrison mt

customer value partners

monday–friday

8:00 am–4:30 pm

$21.02/hr

veterans affairs

community care

appointment scheduling

cprs

vista

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting lists a $5.09-per-hour health and wellness amount, prorated based on enrollment in offered benefits, including automatic enrollment in employer-paid plans.

Why this role

Remote work is limited to candidates residing within 50 miles of Fort Harrison VA Medical Center. Monday–Friday, 8:00 AM–4:30 PM local time, excluding federal holidays. U.S. citizenship and eligibility for a Public Trust clearance are required; the position is contingent upon program award.

About the employer

Customer Value Partners is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.