Customer Success Specialist

Job overview

The Customer Success Specialist role is remote for someone based in Tampa, Florida. Total on-target earnings are stated as $63,200–$69,200 per year. Zen Educate uses technology to match schools with temporary educators and aims to help schools spend less while educators earn more. This role manages school partnerships while supporting educators through placement, feedback, problem-solving, and coaching. It helps schools find educators and supports educators in succeeding in their roles.

What you'll do

• Build relationships with school partners, grow demand for educator placements, upsell products and services, serve as a central contact, and share trends with the Product team.
• Communicate with educators about placements, provide feedback and problem-solving support, and coach educators.

What we're looking for

Skills & competencies

remote

tampa fl

zen educate

customer success

school partnerships

educator support

account management

recruitment

sales

education technology

bonus

equity compensation

Work arrangement

• Weekend coverage required

Benefits & perks

• Equity compensation, bonus, 18 paid vacation days, 10 paid company holidays, medical, dental and vision insurance, 401(k) without match, and sick leave.

Why this role

Remote role requiring the employee to be based in Tampa; includes bonus and equity compensation.

About the employer

Zen Educate is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.