Customer Service Representative – Insurance Agency

Job overview

The Customer Service Representative – Insurance Agency role is onsite in Houston, TX, and pays $18–$20 per hour. The position supports Boudreaux Insurance & Financial Services, Inc. in delivering customer experiences that reinforce agency growth. The role helps customers with billing, payments, and policy updates while maintaining interaction records and performing agency itemization. By resolving inquiries and coordinating with agency colleagues, the representative supports the needs of community members and the agency’s customer service goals.

What you'll do

• Assist with billing and payments
• help customers with policy changes and updates
• maintain accurate records of customer interactions
• perform agency itemization.

What we're looking for

Skills & competencies

customer service representative

insurance agency

houston tx

part-time

customer inquiries

billing and payments

policy updates

customer records

agency itemization

boudreaux insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• flexible schedule
• advancement opportunity
• training and development.

Why this role

Previous customer service experience is preferred; flexible schedule, performance-based bonus, training and development, and advancement opportunity are listed.

About the employer

Boudreaux Insurance & Financial Services, Inc. is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.