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Office Support Worker

Info Way Solutions LLC · Tallahassee, FL · Student scholarship and grant customer support

Employment type

Full-time

Work setting

On-site

Location

Tallahassee, FL

Schedule

Day shift

Posted

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Job overview

The Office Support Worker role is onsite in Tallahassee, FL, with compensation not specified. The position supports Florida high school and college students seeking information about scholarships and grants. The role answers student calls and helps callers navigate scholarship and grant questions. It contributes to accessible customer support through clear communication, calm handling of stressful interactions, and reliable service during the stated Monday–Friday schedule.

What you'll do

  • Answer calls from Florida high school and college students concerning scholarships and grants
  • remain calm when customers are stressed or upset
  • use computers to support customer service
  • pass the required Level 2 background screening.

What we're looking for

Skills & competencies
office support worker
customer service
student support
scholarships
grants
tallahassee fl
onsite
monday–friday
8:00 am–5:00 pm
40 hours per week
level 2 background screening
high school diploma
Work arrangement
  • Weekend coverage required

Why this role

The posting describes a 40-hour workweek, Monday–Friday, 8:00 AM–5:00 PM, with a minimum assignment of 90 days and a nine-month duration. A high school diploma or equivalent and two years of professional work-environment experience are listed; customer support experience is a plus.

About the employer

Info Way Solutions LLC is hiring for this role. Industry: Administration of Education Programs. Sector: 92.

Additional details

Industry sector
92
Industry
Administration of Education Programs
Occupation code
43-4051.00
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