Retail Assistant Manager — T-Mobile

Job overview

The Retail Assistant Manager works onsite in Bay City, MI. The posting lists $14–$16 per hour in the structured pay information and describes competitive hourly pay based on experience, plus uncapped commission. United Wireless operates wireless retail locations and emphasizes customer loyalty and team development. The assistant manager supports the Store Manager in leading the store team and improving sales and customer experience. The role coaches sales representatives, supports store operations, and monitors performance to help meet sales, operational, and customer satisfaction goals.

What you'll do

• Work with the Store Manager to lead and develop the team
• coach sales representatives
• manage customer wait times
• guide team members on sales and service
• maintain store organization and visual merchandising
• ensure compliance with procedures
• support use of store systems
• monitor KPIs and expenses
• manage discounts appropriately
• contribute to sales, operational, and customer satisfaction goals.

What we're looking for

Skills & competencies

retail assistant manager

t-mobile

bay city mi

united wireless

wireless retail

team leadership

sales coaching

customer service

visual merchandising

full-time

$14–$16/hr

uncapped commission

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• short- and long-term disability and life insurance
• paid time off
• employee phone service discount
• additional T-Mobile perks.

Why this role

Requires a high school diploma or GED and 1–2 years of customer service and/or sales experience, preferably in retail. The posting also states that no prior experience is necessary.

About the employer

United Wireless is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.