Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Matthews, North Carolina. The posting states compensation of $10–$12 per hour. The role is with Prairie Pizza, a family-owned Domino’s franchise serving the Charlotte and Raleigh markets. The representative handles customer orders and questions, resolves concerns, and works with the team to keep restaurant operations running smoothly. The role supports customer satisfaction through accurate, efficient service and clear communication.

What you'll do

• Take phone orders accurately and efficiently
• provide customer service
• answer questions about the menu, promotions, and delivery services
• address and resolve customer concerns
• work with the team to support smooth operations
• use basic computer and point-of-sale systems.

What we're looking for

Skills & competencies

customer service representative

phone orders

customer support

order accuracy

menu questions

problem solving

point-of-sale systems

matthews nc

domino's franchise

prairie pizza

$10-$12/hr

flexible scheduling

pizza discount

career development

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, and 401(k) for eligible employees
• 50% off pizza, referral bonus, career development, and flexible schedules.

Why this role

The posting states that applicants must be at least 16 years old and offers flexible scheduling and pizza discounts.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.