Manager, Airport Ramp Operations

Job overview

The Manager, Airport Ramp Operations is an onsite role based in Chicago, IL, with a salary range of $98,000 to $134,000 per year. This position is part of the Hubs and Gateways Team within the Customer Experience Division at American Airlines. The role exists to ensure efficient use of resources and operational performance on the airport ramp. The manager enforces safety and security procedures, develops employees, controls expenses, and monitors on-time performance to ensure a high-quality customer experience.

What you'll do

• Develop employees
• maximize revenue and control expenses
• oversee customer service operations
• monitor on-time performance
• manage vendor relationships
• ensure audit compliance
• conduct grievance hearings
• manage staffing schedules.

What we're looking for

Skills & competencies

contract

airport operations

ramp manager

chicago il

american airlines

aviation

management

customer experience

full-time

operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Travel perks, health/dental/vision benefits, wellness programs, 401(k) program, pet insurance, discounts.

Why this role

Airline supervisory experience, airport ramp operations, hub management.

About the employer

American Airlines is hiring for this role. Industry: Other Airport Operations. Sector: 48.