Customer Relations Representative, State Farm Agent Team Member

Job overview

Customer Relations Representative, State Farm Agent Team Member is an onsite, full-time role in Valencia, CA, with stated compensation of $50,000–$120,000 per year. The role supports Henry Rodriguez’s State Farm agency and its community-focused customer service. The representative handles customer inquiries, maintains accurate records, and coordinates with agency colleagues to resolve issues and support retention. The position helps reinforce customer experiences that contribute to the agency’s growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

valencia ca

henry rodriguez state farm

customer service

customer inquiries

issue resolution

customer records

retention

full-time

$50k–$120k/year

health insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• 401(k)
• performance bonus
• health insurance
• flexible schedule
• paid time off
• training and development
• paid licensing
• two weeks PTO
• major holidays off and paid.

Why this role

The agency describes a team of 10 and community involvement, including support for youth sports.

About the employer

Henry Rodriguez - State Farm Agent is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.