Customer Service Representative

Job overview

The Customer Service Representative role is listed in Huntsville, AL, and describes work serving customers in the United States. Compensation is stated at $21 per hour. The representative serves as a primary contact between Lakeland Industries and its customers. The role supports customer satisfaction and loyalty by responding to inquiries, resolving or escalating issues, documenting interactions, and coordinating with internal teams. Timely, accurate assistance contributes to the company’s customer-service reputation.

What you'll do

• Respond to customer inquiries by phone, email, and chat
• assess needs and provide solutions or escalate issues
• maintain accurate records of interactions and transactions
• collaborate with sales, technical support, and logistics
• follow up to confirm resolution and gather feedback.

What we're looking for

Skills & competencies

customer service representative

huntsville al

lakeland industries

customer support

phone and email support

chat support

issue resolution

crm

microsoft office

$21/hour

high school diploma

communication skills

spanish-english preferred

Work arrangement

• Weekend coverage required

Why this role

The posting lists CRM and Microsoft Office familiarity and identifies bilingual Spanish-English ability as preferred.

About the employer

Lakeland Industries is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.