Senior Field Service Representative

Job overview

The Senior Field Service Representative is an onsite role based in Plainville, NY, with a compensation range of $92,200 - $115,300 per year. This position supports the Saab defense and security department, contributing to the deployment and maintenance of critical radar and command systems. This role exists to provide expert technical support for complex electro-mechanical systems in demanding operational environments. The representative ensures mission success by troubleshooting, repairing, and training customers on advanced defense technologies.

What you'll do

• Diagnose, troubleshoot, repair, and debug complex systems using technical manuals and schematics.
• Perform software installations at customer sites and support data collection.
• Serve as the primary customer interface and deliver operational training.

What we're looking for

Skills & competencies

full-time

day shift

plainville ny

field service

radar

c2 systems

defense

travel required

secret clearance

$92k-$115k

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance, 401(k) with employer match, paid time off, tuition assistance, and disability coverage.

Why this role

Requires up to 50% travel with assignments potentially exceeding two months; active U.S. DoD Secret Clearance required.

About the employer

Saab is hiring for this role. Industry: Research and Development in Nanotechnology. Sector: 54.