Service Advisor

Job overview

The Service Advisor role is onsite in Idaho Falls, ID. Compensation is not specified. The position supports the service department at Young Mazda Idaho Falls, part of the Young Automotive Group. The advisor serves as the communication link between customers and service technicians throughout vehicle repairs. The role helps customers understand recommended work, estimates, timing, and completed repairs while supporting accurate repair orders and quality control.

What you'll do

• Schedule service appointments
• collect customer and vehicle information
• document vehicle concerns on repair orders
• advise customers on vehicle care and maintenance
• review service history and inspect vehicles
• recommend needed service
• prepare written estimates
• track repair progress and communicate changes
• obtain authorization for additional repairs
• maintain service forms and pricing guides
• explain completed work and charges
• handle appointment and repair-status inquiries.

What we're looking for

Skills & competencies

service advisor

idaho falls id

young mazda

young automotive group

customer service

repair orders

service appointments

vehicle maintenance

cost estimates

repair progress updates

quality control

full-time

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• health, dental, and life insurance
• disability benefits
• paid time off
• access to on-site medical options
• employee pricing and family discounts.

Why this role

Full-time employees have access to on-site medical options and employee pricing and family discounts across Young Automotive Group products.

About the employer

Young Mazda Idaho Falls is hiring for this role. Industry: General Automotive Repair. Sector: 81.