Retail Team Lead

Job overview

The Retail Team Lead role is onsite in Leander, TX, with stated pay of $17–$19 per hour. Goodwill Industries of Central Texas operates the retail store supported by this position. The team lead assists store management with daily operations and coaches and trains associates on an assigned sales-floor or production team. The role helps maintain customer service, store procedures, and efficient retail operations while referring unresolved customer disputes to the store manager.

What you'll do

• Assist store management with overall store operations
• follow company policies and report theft, misuse, or illegal activity
• resolve customer complaints or refer unsettled disputes to the store manager
• coach and train associates on the assigned sales-floor or production team
• support store opening, production, and closing operations as scheduled.

What we're looking for

Skills & competencies

retail team lead

retail operations

customer service

merchandising

cash management

inventory control

associate training

leander tx

goodwill central texas

$17–$19/hr

keyholder

store operations

Work arrangement

• Weekend coverage required

Why this role

The role coaches and trains associates but has no direct reports; keyholder duties include opening and securing the store as scheduled.

About the employer

Goodwill Industries of Central Texas is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.